Thursday, August 22, 2019

Digital Safety

Safety, privacy, and student focus are top priorities for BVSD. As parents, students, principals, teachers, and staff return to school, I want to share a few changes that IT has implemented over the summer. We understand that oftentimes changes can be viewed as restrictive or less convenient, yet we hope these changes are implemented as smoothly as possible with the goal to increase our digital safety.

So what are the specific digital safety changes we’ve made over the summer?

Area
Change
At School
At Home*
Netflix/Hulu are blocked for K-12 students
Yes
Yes
Google Hangouts are blocked for K-8 students
Yes
Yes
Ads are blocked for staff/students while using the BVSD network 
Yes
No
Chrome extensions are limited to those that are whitelisted through a vetting process (Read more below)
Yes
Yes

Netflix, Hulu, and Ad Blocking changes should help keep our students focused. Additionally, all 2-12 teachers now have access to GoGuardian for device monitoring and focused browsing instruction. The Chrome extension change will help keep our devices free of viruses, malware, and ransomware at a time when these attacks are being targeted at K12 districts. The state of Louisiana recently declared a state of emergency after three school districts were impacted and data either lost or ransomed.
Both academic and technical reviews on hundreds of extensions have resulted in whitelisting over 100 approved extensions that can now be accessed. All other extensions from the Chrome Web Store are unavailable for download until a request is made for the proper approval.

With the majority of education and business software now running in the cloud, we believe the impact of this change will be minimal, but we do realize that it may have an effect on some programs. If you have an extension that needs to be installed, please submit an IT Service Request with the title of the extension, and it will go through the proper academic and security approval process.

Thank you for understanding each of these changes and supporting our students and staff in a safe, focused learning environment in BVSD!

Andrew

* District Chromebooks and the Chrome browser on any device where a student BVSD id is logged in.

Monday, April 29, 2019

IT Core Focus Areas

From time to time, I am asked how IT supports BVSD with innovative, equitable, and secure technology that enables our learning and business environments. IT has five core focus areas that work together to form the framework to support the business of education at BVSD: Customer Service 2020, Secure our Digital Environment, Cloud First, Equity and Access, and Employee Engagement.



Customer Service 2020 - This is a focus to fundamentally change how we provide IT services to BVSD teachers, principals, administrators, students, and parents. It is the shift from hardware support to software support, recognizing the use of digital tools is expanding. Under this effort, we will explore the expansion of our customer base to include parents and students. The transition and expansion of our support will be a multi-year effort that will require continuous training of the IT staff.





Secure our Digital Environment - One can’t read the headlines today without seeing a new data breach happen. Be it Target, Home Depot, or the latest Marriott breach, no organization is immune to actions of those with bad intent and the capabilities to carry out attacks. The Board of Education has invested in modern firewalls and human resources to measure and mitigate security vulnerabilities. This year a required data privacy course was completed by BVSD employees and next year we plan to share a digital safety awareness campaign to help educate us all on our individual role in combating cyber attacks. We should not compromise security for convenience.



Cloud First - This is our guiding principle for choosing new software. It is largely based on the premise that device-specific software is simply going away in favor of the anywhere, anytime, any device web access software we see today. Just a few years ago we were installing copies of Word, Photoshop, and Outlook on over 10,000 PCs. Those days are largely behind us as software is less likely to be installed directly but delivered through the cloud to your web browser be it on a PC, Mac, Linux, or Chrome device simplifying the user experience.





Equity and Access - Ensuring that every student has an equal opportunity to learn is the foundation of this strategy. The 1:Web program includes a way for students, regardless of the ability to pay, to have a device for learning. The ConnectME (My Education) pilot has connected ~40 students via free internet to their home. Both of these programs help ensure that all students, regardless of socioeconomic status, are connected and have a digital device to enhance their learning experience.




Employee Success - Ensuring our IT employees have the support, tools, and training to be effective is important for meeting our customer’s needs. We strive to create an environment where employees can pursue their passions and build connections with their customers and peers. A supportive community is critical to creating a culture where our employees can drive innovation to move the organization forward.

IT is here to partner with you and bring creative, supported, and secure technology to the business of education. With these five guiding beliefs, we are positioned to provide the most effective services to our customers. Over the next few months, as BVSD updates the strategic plan, IT will also be working to adapt and deliver evolving technology solutions needed to take us successfully into the future.

Andrew

Monday, September 17, 2018

It’s Just Citizenship! (Digital Citizenship)





What does it mean to be a civically engaged, responsible citizen? How does that extend to the digital world? In BVSD, we have focused on Digital Citizenship (DigCit) as an important part of our students becoming Future Ready. This year we are working with Instructional Services and Equity to embed key parts of DigCit into our curriculum.

While students need some explicit instruction in digital citizenship, the bigger lessons are often learned through modeling. Have you ever found yourself playing Candy Crush, peeking at a text message in a meeting, or posting something on Facebook that you wish you had thought twice about? Our students will be facing the same challenges in their digital lives. Digital citizenship instruction begins as young as kindergarten and extends through a student’s entire school career.

Beyond a list of do’s and don’ts, we strive to empower students to become leaders through programs such as #UseTech4Good. “Students need to be empowered. It doesn't need to be negatively driven; it's better if it's positively driven...the more we empower students the more it drives towards the goal,” shared a District Technology Advisory Committee (DTAC) member at our last meeting.  One example of using tech for good comes out of David Kaufman’s 4th-grade class at Fireside, who spent time learning about Puerto Rico and the effects of Hurricane Maria. They wanted to help and decided to harness the power of social media through setting up a GoFundMe page to raise over $4,000 for solar generators. These students are perfect examples of global citizens, using tech to help others around the world! To learn more about this project, see the article in the Daily Camera.


The Fireside project is just one of many examples that highlight how students across BVSD are using technology to engage in global citizenship, but what specific skills should your student(s) be learning and when? Check out the BVSD Digital Citizenship Scope & Sequence for guidelines on what each grade band should be working on, with links to resources and lesson plans. For parents, we have gathered resource bundles for P.E.P. (Parent Engagement Program) Talks, designed to bring timely conversations about relevant technology topics to your school. Effective digital citizenship instruction requires a whole community approach!

Some of my team's primary roles are to ensure technology at BVSD is secured through best practices and to work with parents and school communities to help students learn what good citizenship is in the digital world which may be equal or even more important. Adding your voice on this topic at home and in the community is crucial to the success of these programs.

Do you have ideas, thoughts, or suggestions? Please chime in below.

Andrew